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Submit a residence maintenance request for any issues that you have in your unit or in common areas that you would like our residence maintenance team to fix. 

You can submit a maintenance request by filling out an form or by calling Customer Care, Monday - Friday 8 a.m. - 4:30 p.m. at 403.220.7555. How to fill out an Archibus request form.

By submitting a residence maintenance request you are giving residence services the right to enter you unit during maintenance business hours, 9 a.m. - 9 p.m. 7 days a week, to fix the problem.

If you have a major emergency, flood, fire, door not working, etc. contact:

• Customer Care at 403.220.7555: Monday - Friday 8 a.m. - 4:30 p.m.
• Campus Service Centre at 403.220.8300: outside of the above hours
• Your CA-On-Call: between 7 p.m. and 7 a.m.

Note: none of the residence buildings have air conditioning (AC).