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Residence Experience Team (RET)

RET helps answer your questions, provide support, plan events, and ensure safety in all 10 residence buildings.

Contact a team member
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The Residence Experience Team (RET) takes care of everything community-related within Residence. RET has a variety of professional staff who are there to help ensure that residents are successful students and supported while living on campus.

RET is comprised of:

  • Eighty Community Ambassadors (CAs) 
  • Five Residence Life Coordinators (RLCs) 
  • Coordinator, Community Development and Student Engagement    
  • Specialist, Residence Training, Hiring, and Assessment
  • Wellness-in-Residence Advisor
  • Conduct and Conflict Resolution Support 
  • Two Managers  

I was able to grow so much in a way I wouldn't have if I lived on my own.

Bethany Whittal

Community Ambassador

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Five pillars used to plan events throughout the academic year:

  1. Academics & Professional Development: Developing the skills required to be academically and professionally successful. 
  2. Life Skills: Learning and developing the skills necessary to live independently. 
  3. Residence Community Building: Creating individual and community connections to promote community engagement and a sense of belonging.
  4. YYC & UCalgary Connections: Encouraging engagement and exploration of the Áù¾ÅÉ«Ìà and the City of Calgary to build familiarity and a greater sense of belonging. 
  5. Health & Wellbeing: Encourage residents to develop a philosophy of personal wellness that supports their individual & interpersonal needs in a healthy, sustainable way.

Community Ambassadors (CAs)

A Community Ambassador is a student leader on your floor who is there to create a safe, inclusive, and positive space for you to thrive. CAs design fun programs and events that help connect you to other students and campus resources. CAs help keep the community safe and ensure the Residence Agreement and Community Standards are upheld through an educational approach.

When the Campus Service Centre is closed, a Community Ambassador On-call (CAOC) can help you. The CAOC can be reached by phone.

Click the link below to learn more about the Community Ambassador role.

Learn more or apply for 25/26
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Residence Life Coordinators (RLCs)

RLCs are full-time professionals responsible for community engagement, the Residence Life program administration, and day-to-day Residence complex management. They are trained in emergency procedures and conflict mediation and provide support and guidance to residents and CAs.

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Coordinator, Community Development and Student Engagement

The Coordinator, Community Development and Student Engagement is responsible for the implementation of Residence-wide programming to facilitate belonging in our communities. Their work is guided by Áù¾ÅÉ«ÌÃ's Strategic Priorities in Indigenization, Sustainability, and Mental Health, as well as the UN Sustainability Goals.

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Specialist, Residence Training, Hiring, and Assessment

The Specialist, Residence Training, Hiring, and Assessment is responsible for implementation of best practices in hiring, training, and developing student leaders, advocating for academic and educational initiatives, and incorporating feedback into Residence Life programming and initiatives.

Residence Student Support Advisor (RSSA)

Residence Student Support Advisor (RSSA)

RSSA works with students in residence on mental health related concerns including supportive conversations, increasing coping mechanisms, outreach, case management, referrals, and resourcing. The RSSA partners with Student Wellness Services to streamline supports for students who live in residence.

Learn more

Specialist, Conduct and Conflict Management (Residence)

Specialist, Conduct and Conflict Management (Residence)

The Specialist, Conduct and Conflict Management (Residence) and works in the Student Conduct Office. They serve as a resource to Residence by providing support related to resident conduct and conflict management. 

Conduct and Conflict Resolution

Manager, Residence Life

Responsible for administration of the Residence Life Program including, leading and managing a team to create supportive residential environments, promoting leadership and community involvement. They ensure that the UCalgary Residences Services Agreement and Community Standards are upheld.

Manager, Residence Education & Operations

Responsible for leading and managing a team of Residence Education staff to create residential environments that support and engage students while promoting leadership and engagement. They work on a variety of initiatives that promote student learning and success for residents.