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Instruction offered by members of the Haskayne School of Business.
Operations Management Chairperson — G. da Silveira
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Operations Management
301
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Introduction to Production and Operations Management
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A survey of the decision processes in production and operations management and their relationship to other business functions. Topics include project planning and scheduling, inventory management, materials requirements planning, quality management, capacity planning, facilities layout, and supply chain management.
Course Hours:
H(3-0)
Prerequisite(s):
Any 200-level Mathematics or Statistics 213 (or equivalent, excluding Statistics 201), Entrepreneurship and Innovation 201, or consent of the Haskayne School of Business.
Notes:
Not available for credit toward the Bachelor of Commerce degree. Preference in enrolment is given to students who have declared a Management and Society Minor. Consult the Enrolment Services website for registration details (http://www.ucalgary.ca/registrar/).
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Operations Management
317
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Fundamentals of Operations Management
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Introduction to the wide applicability, broad scope, strategic importance and major decisions of operations management, as well as important interactions with other functional areas. Topics covered include the design, control and improvement/innovation of business and other processes, project planning and control, quality management, statistical quality control, inventory management, just-in-time systems, and supply chains.
Course Hours:
H(3-3T)
Prerequisite(s):
Admission to the Haskayne School of Business, Business and Environment 291 and Statistics 213.
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Operations Management
401
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Materials and Supply Chain Management
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An in-depth treatment of inventory and replenishment management. Topics treated include strategic implications of materials management, common control systems, single echelon decision rules, production scheduling, manufacturing resources planning, just-in-time systems, supply chain and other multiechelon considerations, and implications of new information technology. Case studies and a site visit may be used, as well as illustrations of spreadsheet modelling.
Course Hours:
H(3-0)
Prerequisite(s):
Operations Management 317 and Management Studies 391.
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Operations Management
403
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Managing Quality in Products and Services
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An in-depth treatment of quality management practices and techniques for products and services. Topics and techniques covered include designing and assuring quality, quality issues in the supply chain, statistical quality measurement, and continuous process and quality improvement.
Course Hours:
H(3-0)
Prerequisite(s):
Operations Management 317.
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Operations Management
405
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Service Operations Management
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The management of service businesses from both a qualitative and quantitative perspective. Topics may include service design and performance measurement, service quality and recovery, managing people in service industries, service demand forecasting, scheduling, managing lineups, yield management, network optimization, and the role of information technology. Industry examples include travel and hospitality, professional services, retail, communication and transportation and banking.
Course Hours:
H(3-0)
Prerequisite(s):
Operations Management 317 and Management Studies 391.
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Operations Management
407
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Project Management
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The management of projects in a variety of settings such as software development and installation, disaster relief, new product development, advertising campaigns and financial auditing are examined. Material from the organizational, planning, technical, financial, informational, and logistical aspects of project management will emphasize the interdisciplinary nature of projects. Students learn the use of commercial computer software for planning and scheduling projects.
Course Hours:
H(3-0)
Prerequisite(s):
Operations Management 317 and Management Studies 391.
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Operations Management
409
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Computer Simulation for Business
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Computer simulation as an analysis and decision-making tool for all management disciplines. The emphasis is on developing practical skills that students can use when applying simulation to real business problems. Students learn a powerful, user-oriented simulation language as well as advanced spreadsheet simulation tools. Effective management of a simulation project is also emphasized through an applied project.
Course Hours:
H(3-0)
Prerequisite(s):
Operations Management 317 and Management Studies 391.
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Operations Management
411
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Field Investigation in Operations Management
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Field investigation concerned with improvements in operations in an off-campus organization. The students work in teams on a single project. Both oral and written reports are required.
Course Hours:
H(3-0)
Prerequisite(s):
Successful completion of 10.0 full-course equivalents including Operations Management 317, Management Studies 391 and two 400-level Operations Management courses.
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Operations Management
413
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Advanced Spreadsheet Modelling using VBA: Business Applications
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Spreadsheet Modelling using advanced automation tools provided through Visual Basic for Applications (VBA). Advanced quantitative modelling will be combined with introductory programming and application development to provide decision support systems applied to the fields of operations management, finance and marketing.
Course Hours:
H(3-0)
Prerequisite(s):
Management Studies 391 and Operations Management 317.
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Operations Management
415
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Business Analysis Using Spreadsheets
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Modelling and analysis of quantitative business problems in spreadsheets. Use of optimization, simulation and other techniques, with application to various business fields. Case studies are used to develop skill in dealing with incomplete and ambiguous information. Emphasis is on insight for decision making.
Course Hours:
H(3-0)
Prerequisite(s):
Operations Management 317 and Management Studies 391.
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Operations Management
601
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Operations Management
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Management of the production and/or service delivery system of the organization in concert with marketing, human resources, finance, and information systems. Management decision making on a continuum from day-to-day operating decisions such as inventory and quality control to long-term strategic decisions like capacity and location planning. Topics covered in the course may include operations strategy, product/service design and inventory and supply chain management.
Course Hours:
H(3-0)
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Operations Management
715
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Management Science Using Spreadsheets
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The modeling and analysis of quantitative problems from a variety of fields within business, with emphasis on insight for decision making. Use of optimization, simulation, decision analysis, and other techniques in spreadsheets. Spreadsheet engineering as an approach to reducing spreadsheet errors. Case studies are used to develop skill in dealing with incomplete and ambiguous information.
Course Hours:
H(3-0)
Prerequisite(s):
Management Studies 613.
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Operations Management
719
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Project Procurement and Logistics
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Procurement planning activities; commercial practice; tendering; bid evaluation; negotiation and award; contract administration; logistics management; transportation; warehousing and inventory management; modularization; regulatory requirements; customs; claims.
Course Hours:
H(3-0)
Prerequisite(s):
Strategy and Global Management 691.
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Operations Management
743
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Simulation of Operational Systems
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Computer simulation as a decision-making methodology for all areas of organizations. Topics include model development and validation, design of simulation experiments, generation of appropriate values of random variables, interactive procedures and interpretation of results. A user-oriented language is utilized and an applied project is carried out.
Course Hours:
H(3-0)
Prerequisite(s):
Operations Management 601 and Management Studies 613.
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Operations Management
745
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Operations Planning and Supply Chain Management
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An in-depth treatment of inventory management and operations planning as related to supply chain management. Topics treated include commonly used inventory control systems, various extensions of the basic economic order quantity model, aggregate planning, materials requirement planning, production scheduling, just-in-time manufacturing, and managing materials along the supply chain. Case studies will be used as well as illustrations of spreadsheet modelling.
Course Hours:
H(3-0)
Prerequisite(s):
Operations Management 601 and Management Studies 613.
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Operations Management
797
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Advanced Seminar in Operations Management
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Course Hours:
H(3S-0)
Prerequisite(s):
Consent of the Haskayne School of Business.
MAY BE REPEATED FOR CREDIT
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Operations Management
799
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Doctoral Seminars in Operations Management
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799.02. Tactical Research Issues
799.03. Operational Research Issues
Course Hours:
H(3S-0)
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COURSES OF INSTRUCTION