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Instruction offered by members of the Haskayne School of Business.
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Operations Management
301
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Introduction to Operations and Supply Chain Management
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A survey of the decision processes in production and operations management and their relationship to other business functions. Topics include project planning and scheduling, inventory management, quality management, capacity planning, facilities layout, and supply chain management.
Course Hours:
3 units; H(3-0)
Prerequisite(s):
Any 200-level Mathematics or Statistics 213 (or equivalent, excluding Statistics 201), and Entrepreneurship and Innovation 201.
Antirequisite(s):
Credit for Operations Management 301 and 317 will not be allowed.
Notes:
Not available for credit toward the Bachelor of Commerce degree. Preference in enrolment is given to students who have declared a Management and Society Minor.
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Operations Management
317
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Fundamentals of Operations and Supply Chain Management
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Introduction to the wide applicability, broad scope, strategic importance and major decisions of operations management, as well as important interactions with other functional areas. Topics covered include the design, control and improvement/innovation of business and other processes, project planning and control, quality management, statistical quality control, inventory management, just-in-time systems, and supply chains.
Course Hours:
3 units; H(3-0)
Prerequisite(s):
Admission to the Haskayne School of Business, Business and Environment 291 or Management Studies 217, and Statistics 213.
Antirequisite(s):
Credit for Operations Management 317 and 301 will not be allowed.
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Operations Management
401
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Production Planning and Control
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An in-depth treatment of inventory and production within an organization. Topics covered include inventory control, sales and operations planning, materials requirements planning, and lean processes. Recent advances in manufacturing may also be discussed.
Course Hours:
3 units; H(3-0)
Prerequisite(s):
Admission to the Haskayne School of Business, Operations Management 317 and Management Studies 391.
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Operations Management
403
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Managing Quality in Products and Services
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An in-depth treatment of quality management practices and techniques for products and services. Topics and techniques covered include designing and assuring quality, quality issues in the supply chain, statistical quality measurement, and continuous process and quality improvement.
Course Hours:
3 units; H(3-0)
Prerequisite(s):
Admission to the Haskayne School of Business and Operations Management 317.
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Operations Management
405
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Service Operations Management
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The management of service businesses from both a qualitative and quantitative perspective. Topics may include service design and performance measurement, service quality and recovery, managing people in service industries, service demand forecasting, scheduling, managing lineups, yield management, network optimization, and the role of information technology. Industry examples include travel and hospitality, professional services, retail, communication and transportation and banking.
Course Hours:
3 units; H(3-0)
Prerequisite(s):
Admission to the Haskayne School of Business, Operations Management 317 and Management Studies 391.
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Operations Management
407
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Project Management
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The management of projects in a variety of settings such as software development and installation, disaster relief, new product development, advertising campaigns and financial auditing are examined. Material from the organizational, planning, technical, financial, informational, and logistical aspects of project management will emphasize the interdisciplinary nature of projects. Students learn the use of commercial computer software for planning and scheduling projects.
Course Hours:
3 units; H(3-0)
Prerequisite(s):
Admission to the Haskayne School of Business, Operations Management 317 and Management Studies 391.
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Operations Management
409
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Computer Simulation for Business
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Companies encounter numerous problems that are characterized by uncertainties for which they need to find a solution. Simulation provides a means for imitating the behaviour of real-life situations in a computer environment, allowing for `what-if' analyses of different scenarios. Students will gain hands-on experience in creating simulation models and obtaining reliable results for decision making with the use of different simulation techniques.
Course Hours:
3 units; H(3-3T)
Prerequisite(s):
Admission to the Haskayne School of Business, Operations Management 317 and Management Studies 391.
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Operations Management
411
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Field Investigation in Operations Management
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Field investigation concerned with improvements in operations in an off-campus organization. The students work in teams on a single project. Both oral and written reports are required.
Course Hours:
3 units; H(3-0)
Prerequisite(s):
Admission to the Haskayne School of Business, and 60 units (10.0 full-course equivalents) including Operations Management 317, Management Studies 391 and two 400-level Operations Management courses.
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Operations Management
415
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Business Analysis Using Spreadsheets
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Modelling and analysis of quantitative business problems in spreadsheets. Use of optimization, simulation and other techniques, with application to various business fields. Case studies are used to develop skill in dealing with incomplete and ambiguous information. Emphasis is on insight for decision making.
Course Hours:
3 units; H(3-0)
Prerequisite(s):
Admission to the Haskayne School of Business, Operations Management 317 and Management Studies 391.
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Operations Management
559
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Selected Topics in Operations Management
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Investigation of selected topics in Operations Management.
Course Hours:
3 units; H(3-0)
Prerequisite(s):
Admission to the Haskayne School of Business, Operations Management 317 and Management Studies 391. For certain topics, consent of the Haskayne School of Business will also be required.
MAY BE REPEATED FOR CREDIT
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Operations Management
601
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Operations Management
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Management of the production and/or service delivery system of the organization in concert with marketing, human resources, finance, and information systems. Management decision making on a continuum from day-to-day operating decisions such as quality control to long-term strategic decisions such as capacity planning. Topics covered in the course may include operations strategy, project management and inventory and supply chain management.
Course Hours:
3 units; H(3-0)
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Operations Management
715
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Management Science Using Spreadsheets
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The modelling and analysis of quantitative problems from a variety of fields within business, with emphasis on insight for decision making. Use of optimization, simulation, decision analysis, and other techniques in spreadsheets. Spreadsheet engineering as an approach to reducing spreadsheet errors. Case studies are used to develop skill in dealing with incomplete and ambiguous information.
Course Hours:
3 units; H(3-0)
Prerequisite(s):
Management Studies 613.
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Operations Management
719
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Project Procurement and Logistics
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Project procurement and logistics management in engineering, construction management and manufacturing, both nationally and internationally. Topics include fundamentals of procurement management, preparation of request for proposals, the selection of bidders, the evaluation of bids, supplier selection, contract management, control of inventory, handling of material flow and management of warehousing, logistics strategy and global issues.
Course Hours:
3 units; H(3-0)
Prerequisite(s):
Business and Environment 691.
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Operations Management
743
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Simulation of Operational Systems
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Simulation provides a means for imitating the behaviours of real-world situations in the computer environment, allowing for 'what-if' analyses of different scenarios. The emphasis is on hands-on experience in transforming a real situation into a simulation model and obtaining reliable results. The course will focus on discrete-event simulation, with the introduction of other techniques such as advanced Monte Carlo simulation.
Course Hours:
3 units; H(3-0)
Prerequisite(s):
Operations Management 601 and Management Studies 613.
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Operations Management
745
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Operations Planning and Supply Chain Management
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Case studies of real-world situations calling for appropriate state-of-the-art models and solution methods for the design, planning, control and improvement of supply chain operations. The main concepts and terminology in the domain of supply chain management are explored and then applied to a given situation.
Course Hours:
3 units; H(3-0)
Prerequisite(s):
Operations Management 601 and Management Studies 613.
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Operations Management
797
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Advanced Seminar in Operations Management
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Course Hours:
3 units; H(3S-0)
Prerequisite(s):
Consent of the Haskayne School of Business.
MAY BE REPEATED FOR CREDIT
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Operations Management
799
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Doctoral Seminars in Operations Management
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799.01. Strategic Research Issues
799.02. Tactical Research Issues
799.03. Operational Research Issues
Course Hours:
3 units; H(3S-0)
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COURSES OF INSTRUCTION