Residence Internet

Having Connectivity Issues?

Contact UService IT at 403-210-9300 or by submitting the 'Something is Broken' webform below.��

To avoid delays in ticket processing, ensure you have provided the MAC Address of any affected devices.�� If your request pertains to activating an Ethernet port, please visit our Wired Internet page to verify your eligibility.��

Wired Internet

Getting Connected in Residence

Internet access is provided to all Residence buildings at the ��ɫ�� and is automatically included as part of your Residence fees. Access is obtained by connecting to the three available wireless main-campus networks; AirUC-Secure, AirUC-Residence, and Eduroam, or via VC Wi-Fi in Varsity Courts.

Secondary devices such as Smart TV’s, printers, game consoles, etc. can be connected to AirUC-Guest network. Depending on your building, wired network access may also be granted to residents on a case-by-case basis.

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Have you Created an IT Account?

The first step in getting internet access is creating a valid IT Account. An IT account is your university email address, and will also be used��to access services such as your Student Centre and D2L. Most importantly, your IT account serves as the login credentials to all available campus networks. We strongly encourage you to register for an account before your first day in Residence to make connecting to the internet quicker.��

Please note: the eID account used to submit your admission application is not the same as an IT account.

Residence Buildings with access to AirUC-Secure, AirUC-Residence, and Eduroam

Rundle Hall
Kananaskis Hall
International House
Aurora Hall
Glacier Hall
Olympus Hall
Cascade Hall
Yamnuska Hall
Crowsnest Hall

Residence Buildings with access to VC Wi-Fi

All units in Varsity Courts

Residence Buildings that may request wired (Ethernet) connections

Aurora Hall
International House
Yamnuska Hall
Crowsnest Hall

Under no circumstances is any student permitted to connect any form of Wireless Access Point to the campus network. Offering wireless access to a ethernet point is a breech of the��for the network, since it involves both offering networking services and potentially providing data access to others. Students found running a wireless data facility will at a minimum have their access to the internet withdrawn. Use of Access Points in an ad hoc mode with no wired connection to the campus backbone is also unacceptable, as it may interfere with legitimate wireless networks elsewhere on campus.

For more information, check out the Policies, Standards and Guidelines at UService IT.��

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