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Vehicle Rentals

Drivers must be 21 years or older to drive rental vehicles for UCalgary purposes.


Rentals outside of Canada and the United States

You are required to purchase insurance from the rental agency to use a vehicle on university business outside of Canada and the United States. The university's insurance policy will only respond if the rental agency coverage has been purchased.

Please note that the University's non-owned auto policy insurers will NOT provide coverage for vehicles rented in the following countries: Azerbaijan, China, Ethiopia, Israel, Nicaragua, Russia, Tunisia, Turkey, Zimbabwe.

Coverage

Employees who travel for university business may rent a vehicle when it is necessary or more economical than other transportation options.Ìý

The university's Scotiabank Travel andÌýExpense Card provides some coverage for the damage to the rental vehicle if it is a car, SUV or small van (i.e. transports 7 or less passengers - see below for further restrictions).ÌýIt is preferable to use this, when possible, as there is no deductible assessed to the department if the credit card insurance responds to the loss.

The universityÌýpurchases:

  1. Rental vehicle insurance for Canada and the U.S. to provide further coverage for vehicles rented on university business.ÌýThis coverageÌýincludes liability insurance for damage to third parties as well as damage to the vehicle.ÌýDeductibles are charged back to the department (or trustholder, where applicable). The deductible for a rental vehicle claim is is $1000.
  2. Rental vehicle insurance for international countries outside of North America.Ìý The drivers MUST purchase rental vehicle insurance from the local rental agency in order for this policy to "umbrella" above that coverage and provide appropriate limits.Ìý NOTE:Ìý There are a list of countries that are excluded from this insurance.Ìý Please go to the "Driving Vehicles Outside Canada and United States" in the list below, for further information.

Updated: June 29, 2023


Vehicle Rental Collision Insurance Coverage Limits

Vehicles rented from UCalgary motor pool are owned vehicles. See ±«°ä²¹±ô²µ²¹°ù²âÌý³Õ±ð³ó¾±³¦±ô±ð²õ for more information.

If you are involved in an accident in a rental vehicle, please see the Accidents and ViolationsÌýpage for more information.

Coverage is for the contract holder and any other person who drives the same rental vehicle with the contract holder's permission.

For more information on the Travel & Expense card coverage, please visit the .

  1. Type of Vehicle

    Cars, SUVs, and small vans (that transport a maximum of eight people, including the driver).

    *Trucks are not covered by the T&E card insurance

  2. Rental Period

    48 days or less.Ìý

    However, when vehicles are rented for more than 30 days, you are also required to complete theÌývehicle rentals over 30 daysÌýform.

    Should the claim not be accepted by the T&E card, completion of this form will ensure that the UCalgary insurance will provide coverage instead.

  3. Coverage for Physical Damage to Rental Vehicle

    • $65,000Ìýis the maximum coverage for physical damage to a rental vehicle.
    • Coverage is limited to the first vehicle rented only. If more than one vehicle is required at the same time, you may wish to use another T&E card for the second booking.
  1. Type of Vehicle

    All licensed vehicles.Ìý

  2. Rental Period

    30 days or less

  3. Coverage for Physical Damage to Rental Vehicle

    $75,000 is the maximum coverage for physical damage to a rental vehicle.

    If you are renting a vehicle with a value higher than $75,000, purchase the loss damage waiver from the rental agency.

  1. Type of Vehicle

    All licensed vehicles

  2. Rental Period

    More than 30 days

  3. Coverage for Physical Damage to Rental Vehicle

    $100,000Ìýis the maximum coverage for physical damage to a rental vehicle.


Information on local rentals, out of town rentals, and school bus or coach bus rentals is available on Supply Chain Management's website on theirÌýÌý±è²¹²µ±ð.Ìý³§±ð±ð Book Vehicle RentalsÌýnear the bottom of the page.

Drivers

*Drivers must be 21 years or older to rent vehicles for UCalgary purposes

Employees are automatically covered by the university to driveÌýrental vehiclesÌýon university business.ÌýIf you are planning to use a rental vehicle for personal use, you should purchase insurance from the rental agency as the university's insurance policy will not respond to accidents arising from personal use.Ìý

Volunteers, undergraduate students, graduate students, postdocs, co-op students, interns, and externs mustÌý andÌýbe approved as authorized drivers through the Risk Management andÌýInsurance program.ÌýOnce department approval has been obtained and Risk Management andÌýInsurance has reviewed and approved the required documentation, the applicant will receive an email stating "You are fully approved to drive vehicles on behalf of the Áù¾ÅÉ«ÌÃ".ÌýAt that time, the driver will automatically be covered by the university's insurance to drive rental vehicles for university business purposes on behalf of that department up to the date of "expiry of driving privileges" indicated in the email.ÌýStudents may only drive under the following specific circumstances:Ìý

  • varsity team transportÌý
  • credit course-related field tripsÌý
  • undergraduate students must be under the direct supervision of a university employee who is either in the vehicle or in an accompanying vehicleÌý
  • graduate students can also drive for field research that has been approved by their department head as requiring a vehicle.

If you are renting a car, SUV, or small vanÌýfor university business purposes only, use your UCalgary Scotiabank Travel and Expense (T&E) Card.ÌýThis may provide up to $65,000 insurance for loss or damage to the rental vehicle in an accident, as well as theft of the vehicle.ÌýThis insurance will apply when the vehicle is driven by the person whose name is on the card, or by those authorized to drive by the card holder.

Insurance Coverage Limitations

  • Coverage is limited to the first vehicle rented only. If more than one vehicle is required at the same time, you may wish to use another T&E card for the second booking.ÌýThe renter should ensure that they will be a driver in the first vehicle, where possible
  • Covered vehicles are limited to cars, sport-utility vehicles, and vans that transport a maximum of eight people (including the driver). *Trucks are not covered by the T&E card insurance
  • The maximum rental term covered by the UCalgary T&E card is 48 days.However, when vehicles are rented for more than 30 days, you are also required to complete theÌývehicle rentals over 30 daysÌýform. Should the claim not be accepted by the T&E card, completion of this form will ensure that the UCalgary insurance will provide coverage instead.
  • The vehicleÌýcannotÌýbe driven off publicly maintained roads
  • Claims must be reported within 48 hoursÌýafter the accident to the T&E card insurer by calling 1-833-389-1090 (in Canada or the United States) Manulife @ 1-833-389-1090 or through the
    portal at . For policy # send a request to finance@ucalgary.caÌý
  • You must have declined the CDW coverage on the rental agreement.Ìý

For further information on this coverage as well as any limitations, send a request to finance@ucalgary.ca

If you are renting a vehicle forÌýuniversity business purposes, this policy will provide up to $75,000 insurance for loss or damage to the rental vehicle in an accident as well as theft of the vehicle.ÌýIt will also provide liability insurance (damage to third parties) coverage.Ìý

Insurance Coverage Limitations

  • Maximum valueÌýof the rental vehicle is $75,000 Canadian
  • This policy will cover vehicle rentals up to 30 days.ÌýIf you are renting a vehicle for more than 30 days, you are required to complete theÌývehicle rentals over 30Ìý daysÌýformÌýand we will provide coverage under the owned auto policy policy for you
  • ClaimsÌýmust be reported as soon as possible to Campus Security (403.220.5333) who will file an incident report with Risk Management andÌýInsurance. Ensure that you give them a copy of your rental agreement, the police report and any accident report you completed for the rental agency
  • Coverage is world-wide except for:
    • Afghanistan, Bangladesh, Burkina Faso, Central African Republic, Democratic Republic of the Congo, Guam, Haiti, Iran, Iraq, Israel, Ivory Coast, Libya, Macedonia, Myanmar (Burma), Nigeria, Pakistan, Saipan, Sudan, Syria, Yemen, Republic of Belarus,The Russian Federation as recognized by the United Nations (or their territories, including territorial waters, or protectorates where they have legal control; legal control shall mean where recognized by the United Nations) and Ukraine.
    • If you are renting vehicles in those countries, purchase the local insurance offered by the rental agency
  • Deductible:Ìý$1000 per accident
  • Property:
    • Personal property of the driver or occupants is not covered
    • Áù¾ÅÉ«Ìà owned property located inside the vehicle or carried outside on the vehicle or a trailer is not covered by this policy (see UCalgaryÌýProperty InsuranceÌýfor this coverage)
  • Driver:
    • Must have the appropriate license for the location and type of vehicle they are driving
    • Cannot be legally impaired or intoxicated
  • Cannot transportÌýhazardous, radioactive,Ìýillicit, or prohibited materials
  • DamageÌýexcludedÌýfrom coverage includes tires, mechanical failure, wear and tear, etc.

When vehicles are rented for more than 30 days, Risk Management andÌýInsurance must be able to declare the vehicle to the insurer to ensure that coverage is provided.ÌýThe completion of theÌývehicle rentals over 30 daysÌýform will automatically provide such coverage.

Be sure to check the vehicle for scratches and dents before you leave the rental agency.ÌýIt is the driver's responsibility to check for damage before they drive the vehicle.ÌýIf there is pre-existing damage, ensure that you immediately report it to the rental agency before you leave.

Vehicles rented in Canada or the United States, can generally be driven across provincial/state and country borders.ÌýHowever, it is the driver's responsibility to check this with the rental agency, before they do so.

If you are planning to drive a rental vehicle into Mexico, you will need written permission from the rental company prior to doing so.

TheÌýTravel and Expenses HandbookÌýis your best resource for information regarding reimbursements as well as the type of vehicle rentals that are allowed.ÌýYou can access this information in section 3.4 of the handbook.

Moving traffic violations and parking citations are the responsibility of the driver.ÌýIf they are received by the rental agency they will be forwarded to the motor pool and then to the department who rented the vehicle.

University insurance will only respond if the driver was on university business at the time of the accident.

If you are planning to use the rental vehicle for personal use, ensure that you carry the appropriate insurance.ÌýYou may have coverage under your personal credit card, an extension on your personal vehicle insurance or you may wish to purchase the insurance offered by the rental agency.ÌýIt is the responsibility of the individual renting the vehicle to ensure that they are adequately covered by insurance at all times.

Outside of Canada and the United States, UCalgary's insurance policy will only cover rental vehicles if insurance is purchased from the rental vehicle company OR the rental is paid on a university T&E card and claims are reported to the card provider within 48 hours.

Register on the UCalgaryÌýÌýsystem and check off that you are renting a vehicle during your travel to that country.

Employees are automatically covered by the university to drive rental vehicles on university business. Any others driving the rental vehicle are required to complete aÌýÌýand be approved to drive prior to travel.ÌýThey are also required to register on the UCalgaryÌýsystem.

Coverage is world-wide except for the following countries:

Afghanistan, Bangladesh, Burkina Faso, Central African Republic, Democratic Republic of the Congo, Guam, Haiti, Iran, Iraq, Israel, Ivory Coast, Libya, Macedonia, Myanmar (Burma), Nigeria, Pakistan, Saipan, Sudan, Syria and Yemen,ÌýRepublic of Belarus, The Russian Federation as recognized by the United Nations (or their territories, including territorial waters or protectorates where they have legal control shall mean where recognized by the United Nations and Ukraine (in accordance with the borders established as of the 1991 Declaration of Independence, including the Crimean peninsula and the Donetsk and Luhansk regions).

If you are renting vehicles in those countries, please ensure that you have purchased the local insurance offered by the rental agency.


Transporting Dangerous Goods

Rental vehicles are not permitted to transport hazardous materials.ÌýUCalgary owned vehicles carrying hazardous materials must be appropriately placarded and the driver trained in transportation of dangerous goods (TDG).

If you are planning to transport hazardous materials inÌýa vehicle, contactÌý, a part of Environment, Health and Safety.ÌýTheyÌýprovide training in TDGÌýand serve as a resource on matters of hazardous materials and TDG.